Personal Services & Concierge
PLATINUM
BENEFITS
BENEFITS
Personal Service
Personalized Travel Service from Amex Canada Inc.
Personalized Travel Service from Amex Canada Inc. specializes in helping to enhance and enrich the busy lives of Platinum Card members, making comprehensive travel arrangements 1 as convenient and hassle-free as possible. With experienced travel counsellors that specialize in travel provisions, Personalized Travel Service anticipates, understands and acts upon your needs by arranging every detail of your trip from your flight to your accommodation, car rental, leisure time or other travel-related booking you require. Complete a Personalized Travel Profile and they can ensure that your expectations are met.
In Canada, call 1-800-668-9147. In Toronto (and outside Canada), please call collect at 416-868-1888.
1. Service fees may apply. Fees will vary according to type of service requested.
Platinum Card Concierge
Now, with the Platinum Card Concierge2, greater convenience is yours. You can get assistance with virtually any request at any hour, virtually anywhere in the world – all with one toll-free or collect telephone call.
Get more from your Platinum Card by letting Concierge do things for you, including:
In North America, call 1-800-345-2639. Outside Canada/U.S., please call collectat (617) 622-6756.
2. Upon authorization by the Platinum Card member, Platinum Card Concierge uses its best efforts to source or arrange the purchase of requested goods or services from a supplier. There is no charge for using the services of Platinum Card Concierge, however the Cardmember will be responsible for paying the supplier for any purchases and/or shipping charges you authorize, as well as any other fees or related costs that may apply. Amex Bank of Canada cannot be responsible for the acts or omissions of suppliers, and cannot guarantee successful fulfillment of Cardmember requests in all instances. This service may not be available in certain countries. Please call for details.
Platinum Card Customer Service
With 24-hour Customer Service at your disposal, any time you have a question, or require information, just pick up the phone.
In Canada, please call 1-800-263-1616. In Toronto/Outside Canada, please call collect at (905) 474-8400.
Personalized Travel Service from Amex Canada Inc.
Personalized Travel Service from Amex Canada Inc. specializes in helping to enhance and enrich the busy lives of Platinum Card members, making comprehensive travel arrangements 1 as convenient and hassle-free as possible. With experienced travel counsellors that specialize in travel provisions, Personalized Travel Service anticipates, understands and acts upon your needs by arranging every detail of your trip from your flight to your accommodation, car rental, leisure time or other travel-related booking you require. Complete a Personalized Travel Profile and they can ensure that your expectations are met.
In Canada, call 1-800-668-9147. In Toronto (and outside Canada), please call collect at 416-868-1888.
1. Service fees may apply. Fees will vary according to type of service requested.
Platinum Card Concierge
Now, with the Platinum Card Concierge2, greater convenience is yours. You can get assistance with virtually any request at any hour, virtually anywhere in the world – all with one toll-free or collect telephone call.
Get more from your Platinum Card by letting Concierge do things for you, including:
- Reserving that coveted table at an international or domestic restaurant
- Locating goods and services unavailable locally
- Giving expert advice on the latest destinations and best hotels
- Locating theatre tickets
In North America, call 1-800-345-2639. Outside Canada/U.S., please call collectat (617) 622-6756.
2. Upon authorization by the Platinum Card member, Platinum Card Concierge uses its best efforts to source or arrange the purchase of requested goods or services from a supplier. There is no charge for using the services of Platinum Card Concierge, however the Cardmember will be responsible for paying the supplier for any purchases and/or shipping charges you authorize, as well as any other fees or related costs that may apply. Amex Bank of Canada cannot be responsible for the acts or omissions of suppliers, and cannot guarantee successful fulfillment of Cardmember requests in all instances. This service may not be available in certain countries. Please call for details.
Platinum Card Customer Service
With 24-hour Customer Service at your disposal, any time you have a question, or require information, just pick up the phone.
In Canada, please call 1-800-263-1616. In Toronto/Outside Canada, please call collect at (905) 474-8400.
Apply for a Platinum Card Now
Become a Platinum Card member and enjoy extensive travel and lifestyle benefits, special offers and 24-hour advice and assistance. Sign up now.
